Right of rescission

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Client's statutory right to cancel his order  

For most items, the Client has the legal right to cancel his order within 14 working days of receipt. However this right does not apply to personalized product, perishable goods and audio & video recordings and computer software which has been opened. If the Client wishes to cancel using this right, he needs to inform the Seller in writing within 14 working days, starting the day after he received the goods. He must also take reasonable care of the goods and return them to the Seller or make them available for collection. The Seller will not consider that the Client has taken reasonable care of the goods if they have been used in a way, or to an extent, beyond what would be reasonable when examining them in a shop before purchase. The client will be responsible for the cost of returning the goods to the Seller, including the collection cost, if he cancels under Distance Selling Regulations. The Seller reserves the right to make a charge for the costs of recovery not exceeding his directs costs of recovering the goods if the Client does not return the goods or returns them at the Seller's expense.
 
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Maria Kalcher
Moosgrabenstr. 24/24, 8200 Gleisdorf, Österreich
office@stiege.com